Last updated January 1, 2025

Privacy Policy

This privacy policy sets out how Tricky Creations uses and protects any information that you give Tricky Creations when you use this website.

Tricky Creations is responsible for the processing and treatment of personal data, and to ensure that the complete privacy of users personal data is protected.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We reserve the right, in our sole discretion, to make changes or modifications to the Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date, and you waive any right to receive specific notice of each such change.

What we collect

We may collect the following information:

• Name

• Contact information: including email address or phone number

• Demographic information: such as IP, address, country, postcode and preferences

• other information relevant to customer surveys and/or offers

How we collect your information

All data is collected through our website: www.trickycreations.com

Cookies: for the exhaustive list of cookies we collect, see the “How we use cookies” section.

What we do with the information we collect

We require this information to understand your needs and provide you with a better service, in particular for the following reasons:

• Internal record keeping.
• To improve our products and services.
• If you have subscribed to our newsletter, we may periodically send promotional emails about new products, special offers, or other important information, using the email address you have provided.

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Sensitive and private data exchange happens over an SSL-secured communication channel and is encrypted.

Passwords are stored encrypted and not in plain text.

We do not store in any way your payment information, in particular credit card numbers or PayPal accounts.
All the payment transactions are managed by Paypal or Stripe through their websites. Please refer to PayPal and Stripe privacy policies to get more information.

How we use cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. Those websites have their own privacy statement applicable to them.

Controlling your personal information

You may choose to restrict or alter your personal information in the following ways:

• If you have subscribed our newsletter, you may change your mind and unsubscribe at any moment by clicking on the “unsubscribe” link present in every mail we send or contacting our support at contacts@trickycreations.com from the concerned account.
• We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
• You have the right to request deletion of your personal information which we hold. Please contact our support at contacts@trickycreations.com to do so.
• If you believe that any information we are holding on you is incorrect or incomplete, please contact our support as soon as possible at: contacts@trickycreations.com . We will promptly correct any information found to be incorrect.